Covid-19 Patient Health & Safety
Your health and safety is our top priority.
As a team of trained orthodontic professionals, we are dedicated to maintaining a safe environment for our patients in the Dallas area. Rigorous infection control procedures have always been at the core of everything we do at LVLOrtho.com. While continuing to meet the traditional CDC and OSHA requirements, along with the recommendations of the American Dental Association (ADA), we will also be implementing new, additional safety protocols.
New Orthodontic Office Protocols: What to Expect
The next time you come into our orthodontic office in Dallas, you may notice some of these new safety protocols. For example, we might:
- Be wearing additional personal protection equipment
- Request that you wear a mask to your appointment
- Ask to take yours and other patients’ temperatures on arrival
- Ask you to wash your hands for thirty seconds
- Request that you fill out a screening questionnaire
- Schedule fewer patients at a time with increased appointment times to minimize the number of people in the office and allow adequate time for increased disinfection protocols
Please note that these are only examples of the new protocols. As the situation changes, the protocols we follow may change as well. These new protocols will help maintain a safe environment while we address your orthodontic needs.
To ensure your health and safety, and the health and safety of everyone at our orthodontic practice, please reschedule your appointment if you or a member of your household has a cough, fever, and/or flu-like symptoms.
We at LVL Orthodontics are grateful for our patients for their understanding and cooperation. Together, we hope to minimize any risks of disease transmission in the community, and aim to keep everyone as safe and healthy as possible. If you have any questions or concerns, please contact our office at (469) 300-5213.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.
Frequently Asked Questions
Q: How is your office protecting patients from the spread of COVID-19?
A: While continuing to meet the traditional CDC and OSHA requirements we have adopted additional protocols used to protect patients as well as our team from the spread of COVID-19. These protocols may include: filling out a screening questionnaire before each visit, requesting you wear a mask to your appointment, asking to take yours and other patients’ temperatures upon arrival, asking you to wash your hands for thirty seconds, requesting you wait in the treatment room or your vehicle instead of the waiting room, the team wearing additional personal protection equipment, the team practicing the latest sterilization protocols, the team utilizing single use disposable materials, and more.
Q: How do I know if anyone on your team has been exposed to COVID?
A: We are screening team members each day as they enter the practice and following all infectious protocols to prevent exposure. If any team member had been exposed to a positive COVID-19 case within the last 14 days, they are on a self-quarantine and will not be returning to work. KEEP THIS OR REMOVE?
Q: How can I help protect myself when I come into the office? Should I wear protective equipment, like a mask?
A: If you have a face mask that covers your mouth and nose, you can wear one to your appointment. Please give us a call if you have any concerns about wearing a mask at your appointment.
Q: How often does your office disinfect treatment rooms?
A: We clean between each patient and are doing a deep cleaning of the office every day. As an extra precaution, we are screening each patient and team member as they arrive at the practice and we are not allowing unnecessary guests to accompany patients in the office.
For additional information regarding COVID-19, please follow the links below:
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